Understand what’s happening in your business. Gain visibility into 100% of customer interactions across channels and act on new opportunities and risk.
Steer agents and sales reps to success with real-time guidance and targeted coaching. Automate workflows to boost efficiencies and agent performance.
Connect the dots between
customer feedback and business decisions that impact product, marketing and more.
Faster deployment for remote contact center agents, supervisors & admins. ChromeOS devices deploy 76% faster than Windows 10, and businesses can redeploy them 96% faster making dealing with high-turnover rates easier.
IT leaders can rest easy knowing that whenever their employees log into their ChromeOS devices, all information is protected. In fact, there have been no reported ransomware attacks on a Chrome OS device, EVER.
Agents can save up to 3 hours per week in downtime from updates that happen in the background, devices that don’t slow down overtime, and the cloud-first approach to collaboration and work.
Veteran Owned Small Business
SWAM Certification 810135
NIGP Commodity: 91520
(Call Center Services)
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